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Help & FAQs

Need help with Smowtion? You can look for the FAQs in this section, or chat with us.

FAQQuestions about payments

What are the methods of payment?

Smowtion Media issues payments by Paypal, Payoneer (works as a debit card/ATM card) and cheque. If you already have a Paypal account of a Payoneer Card, you may use it to receive your payments.

Which is the minimum payment?

The minimum payout is $100USD, in all transactions.

Why are my payments withheld?

The payments withhold automatically. You should put them back in the payment circuit once you have completed all the information.This way you will be able to receive the payout.

How can I put my payments back in the normal flow?

You can do this in the section “My payments” of your account, between the 1’stst and the 15’thth of each month, once the payment process is over.

When will I be able to request my Payoneer card?

To request a Payoneer card, you need to have a minimum of 80 USD in your account.

How can I activate my Payoneer card?

In the following link you will find a demonstration from the Payoneer team: http://www.payoneer.com/demo/activation.html

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